Thousands of brands trust Feefo to independently collect reviews from their customers. Feefo makes customers better informed about their buying decisions with authentic reviews matched to transactions. Using LoyaltyLion and Feefo together allows you reward your customers for leaving reviews.
Consumer generated media is proven to be more trusted by shoppers than brand-generated content. Incentivising interaction encourages customers to leave reviews, which potential customers will use to gain trust in your business.
The best way to encourage reviews is to inform your customers about the points they will receive in their post-purchase emails. Update your emails to alert customers to the amount of points they will receive for writing a review.