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Use LoyaltyLion and PostPilot together to surprise and delight your customers with a physical touchpoint.

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PostPilot loyalty program software integration

Why LoyaltyLion and PostPilot?

Retaining your customers has never been more important. Use LoyaltyLion and PostPilot together to engage customers throughout the loyalty program cycle, building lasting connections with them.

The integration empowers you to build tangible connections with your customers by sending out physical postcards that break through the digital overload. Using PostPilot flows and LoyaltyLion data, you can trigger postcards to dispatch at key events such as moving up a loyalty tier or qualifying for a new reward.

These personalized and unexpected experiences increase engagement with your loyalty program and strengthen your customer relationships – meaning you’ll retain your existing customers for longer.

Why use direct mail?

28x higher
response rate than email & digital
17 days
lifespan of a postcard vs. seconds for email or SMS

Surprise and delight your customers

PostPilot and LoyaltyLion seamlessly integrate to nurture customers throughout the loyalty program lifecycle. Creating a physical touchpoint with a surprise and delight experience in the loyalty workflow will strengthen customer-merchant relationships, increase CLV, and improve engagement with the loyalty program.

Screenshot 2023 08 10 At 14.27.25

Nail your physical creative

PostPilot is direct mail made for ecommerce, which makes it a cinch to send one-off and lifecycle postcard marketing campaigns. With all printing owned in-house, a comprehensive Shopify integration, and complimentary in-house designs, PostPilot helps you to nail your physical campaign creatives with ease.

Trigger postcards to send on loyalty milestones

Using PostPilot Flows, you can trigger postcards to dispatch at any of the following events:

– A customer moves up a loyalty program tier

– A customer moves down a loyalty program tier

– A customer has a new reward available

– A customer has a reward available and has not redeemed it in 1 month

– A customer has redeemed a reward

– A customer is close to moving up a tier

Screenshot 2023 08 10 At 14.28.25

Use LoyaltyLion and PostPilot to surprise and delight your customers now