Re-engage customers on auto-pilot with LoyaltyLion Flows

Use LoyaltyLion Flows to send personalized loyalty messages through Klaviyo email and SMS, triggered by your shoppers’ actions.

Integration available for:

Plus plan
Add-on available for Advanced plan

Book a demo View help doc

Loyaltylion Flows Hero

Pre-built flows: It couldn’t be easier

Incentivize higher-value orders
Engage lower-spending customers by offering bonus points if they spend more on their next purchase.
Encourage repeat purchases
incentivize members who are first-time buyers to return and shop again.
Reward tier-specific spending
Customize messages and incentives based on a customer’s loyalty tier.
Promote a product or collection
Boost sales of specific products or collections by offering extra points for their purchase.

Optimize customer journeys with flow blocks

Flexible flow blocks enable you to build personalized experiences at every step.

Logic blocks: Guide customers through flows using conditional splits based on their actions or criteria.
Wait and time delay blocks: Set custom time frames or pauses to control customer movement within the flow.
Incentives: Reward loyalty points at the end of a journey.
Notify blocks: Keep customers engaged with Klaviyo email notifications, with more app integrations coming soon.

Loyaltylion Flows Flow

We’re super excited to be using LoyaltyLion Flows. We now have an automated and effective way to secure more second purchases, enabling us to significantly increase lifetime value.
Lee Duhig,
Global Customer Experience Manager
NIO Cocktails

Help doc

Visit our help centre to find out how to set up LoyaltyLion Flows on your loyalty platform.

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Flows + Klaviyo

Find out how to integrate LoyaltyLion Flows with Klaviyo.

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Which email providers does LoyaltyLion Flows work with?: Currently, LoyaltyLion Flows work exclusively with Klaviyo, but we’re planning to support additional email providers in the future.
What LoyaltyLion plan do I need for LoyaltyLion Flows?: To use LoyaltyLion Flows, you need to be on the LoyaltyLion Plus plan and integrated with Klaviyo.

If you’re on the Advanced plan, you can access this feature with an add-on, but you’ll also need to purchase the Klaviyo Events add-on to trigger flows.
How is LoyaltyLion Flows different from Shopify Flow?: LoyaltyLion Flows are triggered by specific loyalty-related actions, awarding points directly within LoyaltyLion.

Shopify Flow lacks the triggers for loyalty activities, making LoyaltyLion Flows a more powerful tool for retention-focused strategies.

Furthermore, Shopify Flow only works with Shopify Plus whereas LoyaltyLion Flows works with Shopify and Shopify Plus.

Explore LoyaltyLion’s popular integrations

Dynamic and targeted marketing
Segment your audiences and send hyper-personalized, behaviours-triggered messages to delight your customers.
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Hyper-personalized SMS
Create meaningful interactions through personalized text messages with open rates of up to 98%.
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Helpdesk for Shopify stores
Elevate your customer service by using your customers’ loyalty data to enrich your responses and skyrocket retention.
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Got questions? Let’s talk

Rated #1 for loyalty on G2 and trusted by brands worldwide for over 10 years, let’s scale your business together. Get in touch today!

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