Gorgias loyalty program software integration

Easily identify VIP customers and manage loyalty inside Gorgias

By integrating Gorgias with LoyaltyLion, you can access your customer’s loyalty data and identify their individual buying and engagement patterns.

Use points balance and past purchase information to personalize your helpdesk responses, leaving your customers feeling valued and more likely to return to shop with you.

Effortless referrals and customer value snapshot

Referrals are an invaluable and cost-effective source of new customers.

In fact, 55% of shoppers are motivated to refer after excellent service. Follow up with referral offers and reduce your customer acquisition cost further.

Use LoyaltyLion and Gorgias together to encourage your engaged (and happy!) customers to refer your store to a friend or family member. Access your customer’s unique referral URL directly in Gorgias and include it in your helpdesk responses.

Referred customers have a 16% higher lifetime value than non-referred customers, so make sure to incentivize customers with loyalty points for every successful referral.