Attentive loyalty program software integration

Join our LoyaltyLion x Attentive Masterclass

Experience the powerful integration between LoyaltyLion and Attentive in this live masterclass. Join Loyalty Connect: Autumn Edition to discover how seamlessly together these platforms can drive greater loyalty program engagement, improved open and clickthrough rates, and ultimately, increased revenue.

Increase customer spend and reward redemption

Use Attentive and LoyaltyLion together to deliver personalized loyalty program updates via SMS.

• Include loyalty points balance in triggered text messages

• The purchase frequency of redeeming loyalty members is 73% greater than non-redeeming members. Drive reward redemption by texting customers when they have a reward available

• Have a tiered loyalty program? Encourage your customers to spend more by sending them a text to let them know how many points they need to unlock their next tier

Increase SMS sign-ups by offering a reward

Motivate your existing loyalty members to opt-in for SMS marketing, by rewarding them with points or incentives for signing up.

Pulse Boutique offers its customers 40 loyalty points for signing up for email and SMS communications.

Automate your loyalty marketing efforts with event-based SMS messages

Use Attentive and LoyaltyLion together to set up automated text messages that are triggered when customers complete certain actions.

For example, you can send your shoppers a message when they have achieved an “event”, such as referring a friend, unlocking a new loyalty tier, or completing a custom activity unique to your loyalty program.

By sending timely and relevant messages to your customers, you are making them feel recognized as an individual. This encourages them to return to you for their next purchase sooner.

Bolster your customer engagement strategy with SMS

Recent iOS updates are making it more difficult to understand how well your emails are landing with shoppers. SMS provides a highly visible touchpoint to reach your customers and personalize interactions using loyalty data.

Worried that your customers don’t want to receive texts from you? Shoppers have shown an increasing appetite to receive SMS marketing from brands. In 2020, 48.7 million people chose to receive marketing via SMS with open rates as high as 98%. Make sure you don’t get left behind.