Attentive is the leading SMS platform that helps brands create meaningful interactions through personalized text messaging.
With nine out of ten people opening text messages, SMS marketing represents a huge opportunity to increase engagement with your loyalty program. Use Attentive and LoyaltyLion together to serve up personalized SMS messaging that encourages repeat purchases and increases your CLTV.
Use Attentive and LoyaltyLion together to deliver personalized loyalty program updates via SMS.
• Let customers know their points balance via text message
• The purchase frequency of redeeming loyalty members is 73% greater than non-redeeming members. Drive reward redemption by texting customers when they have a reward available
• Have a tiered loyalty program? Encourage your customers to spend more by sending them a text to let them know how many points they need to unlock their next tier
Motivate your existing loyalty members to opt-in for SMS marketing, by rewarding them with points or incentives for signing up.
Pulse Boutique offers its customers 40 loyalty points for signing up for email and SMS communications.
Use Attentive and LoyaltyLion together to set up automated text messages that are triggered when customers complete certain actions.
For example, you can send your shoppers a message when they have achieved an “event”, such as referring a friend, unlocking a new loyalty tier, or completing a custom activity unique to your loyalty program.
By sending timely and relevant messages to your customers, you are making them feel recognized as an individual. This encourages them to return to you for their next purchase sooner.
Recent iOS updates are making it more difficult to understand how well your emails are landing with shoppers. SMS provides a highly visible touchpoint to reach your customers and personalize interactions using loyalty data.
Worried that your customers don’t want to receive texts from you? Shoppers have shown an increasing appetite to receive SMS marketing from brands. In 2020, 48.7 million people chose to receive marketing via SMS with open rates as high as 98%. Make sure you don’t get left behind.
Learn more about how to install the Attentive integration and its capabilities in the videos below.