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Voyage SMS is a comprehensive SMS marketing and message commerce platform. They empower brands to drive revenue and build customer relationships through personalized text messaging – at scale.
With an average open rate of 98%, SMS represents a huge opportunity to increase engagement with your loyalty program.
The LoyaltyLion and Voyage SMS integration allows you to easily segment your customers and send targeted text messages based on a customer’s loyalty status. Use LoyaltyLion and Voyage SMS together to deliver hyper-personalized SMS messages that drive repeat purchases and improve your customer lifetime value.
Using LoyaltyLion and Voyage SMS together allows you to segment your audience based on your customers’ loyalty status.
SMS is an immediate and personal way to communicate with your customers. Use Voyage SMS’s powerful segmentation capabilities to send personalized and meaningful messages to your loyalty program members. Providing a consistently personalized experience will help customers build a deeper emotional connection with your brand and improve your customer lifetime value (CLTV).
Customers who redeem points from a loyalty program have a total spend of 2.5x more than a non-member. Increase your customers’ point redemption (and total spend!) by sending customers a text letting them know when they have points available to redeem.
If you have a tiered loyalty program, SMS updates can be a great driver in getting your customers to reach that next tier. Encourage your customers to spend more by sending them a text letting them know what they need to do to unlock their next tier.