Power your biggest BFCM yet with a loyalty program Read the NEW Ultimate BFCM Guide
DAY 1
In 2025, loyalty isn’t a nice-to-have — it’s survival. If customers aren’t choosing your program, they’re choosing your competitors’.
Our panel of loyalty experts and leading ecommerce brands discussed why loyalty is mission-critical this year and how to stay ahead.
If shoppers aren’t joining your program, they’re joining your competitor’s, and they won’t come back. Discover why now is the time to lead on loyalty, or risk being left behind.
This session breaks down the proven strategies big brands are using and shows you how to apply them to your store.
Two top brands compare notes after one year (Nanso) and three years (Au Vodka), to see what fundamentals power growth and what iterations take loyalty to the next level.
DAY 2
Beauty and fashion brands face rising costs, changing algorithms, and ever-higher expectations in 2025. What keeps them growing? Loyal customers.
Discover how to drive sustainable retention and long-term brand love in the industries where loyalty matters most.
In saturated markets loyalty and community are your strongest anchors. We reveal how leading brands build emotional connections that drive lasting growth.
Hear from industry and agency experts as they reveal the loyalty revenue benchmark for fashion and beauty and how your brand can hit it faster.
Leading apparel brand Never Fully Dressed shares the secrets behind its hyper-successful loyalty program, which powers 20% of the brand’s revenue and sees loyal members have a 4.3x higher customer lifetime value.
DAY 3
Retention is the new growth. On the final day, get an exclusive look at what’s ahead for the LoyaltyLion platform and learn how leading brands are preparing their retention strategies for the challenges of 2025 and beyond.
New research reveals exactly what today’s shoppers expect, and how you can meet those needs fast. Get expert tips and a decision tree to boost enrollments in weeks.
Discover the upcoming features designed to meet fast-growth brands’ biggest loyalty challenges—and get ahead of the market shifts shaping 2025.
Get expert tips, common pitfalls, and proven tactics—short and long term—that drive retention and revenue growth across thousands of ecommerce stores