Retain valuable customers with a unique loyalty program for your pet care store
LoyaltyLion unlocks real insights that increase customer lifetime value for fast-growing ecommerce stores
Why pet care retailers choose to build customized loyalty programs with LoyaltyLion
Success story: Edgard & Cooper
With their loyalty program by their side, Edgard & Cooper have achieved a 22% AOV uplift, a 35% increase in active customers, and a 38% increase in their retention rate.
Edgard & Cooper designed their loyalty program around their brand’s values, building emotional connections with the rewards. Customers can exchange points (or “belly rubs”) to feed rescue dogs and plant trees. This matches their company-wide pledge to donate 1% of all sales to pets in need.
As a pet care merchant, your future success depends on your existing customers.
So what can you do to drive retention and build your customers’ loyalty to your brand?
Reward customers with points for purchases and engagement
Create a loyalty program with a difference. Reward customers for purchases and on-site activities – such as joining your program, referrals, reviews, social follows, and more.
Customers can collect these points and redeem them for rewards to spend on pet care products at your store. This encourages long-term loyalty and increases your revenue.
Drive customer advocacy
Nurture advocacy by rewarding customers for referring new pet lovers to your store or leaving reviews. Not only is this a cost-effective acquisition strategy, but it also grows consumer trust.
Keep engaging between purchases
Send loyalty emails that communicate your brand’s values, upsell and cross-sell products and are personalized to each individual.
Create emotional connections
Easily customize all elements of your loyalty program and embed individual, on-brand loyalty components anywhere in the customer journey, from product to post-purchase pages.
Integrate with your favourite tools and technologies
LoyaltyLion integrates seamlessly with all your existing ecommerce tools and technologies.
Use your loyalty program to power your ESP, review platforms, subscription partners, help desks and more.