Data-driven ecommerce loyalty and engagement

We support ecommerce growth by helping brands differentiate with unique loyalty strategies that make customers feel valued rather than like they are just another number.

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Meaningful loyalty interactions

Engage customers more effectively with personalised loyalty emails and notifications that show individual points balances, available rewards and earning opportunities.

  • Encourage site visits with loyalty emails and points statements
  • Alert customers to available rewards with on-site loyalty notifications
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  • Reach loyalty program members on desktop or mobile devices
  • Allow customers to earn and redeem whether shopping online or in-store
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Branded loyalty experiences

Encourage program engagement with fully-customisable, on-brand loyalty components, visible at every stage of the customer journey.

  • Customise your program within your store's main theme
  • Embed loyalty components on product or post-purchase pages
  • Build your own, unique, full-page loyalty program

Loyal customer advocates

Reward advocacy from your existing customers, and acquire new ones more cost-effectively by offering rewards in return for reviews, referrals and social media sharing.

  • Incentivise referrals via email, social and mobile
  • Reward customers who leave product and store reviews
  • Award points for social media likes and shares
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Data-driven loyalty insights

Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours.

  • Evaluate and optimise program performance
  • Focus marketing efforts on your most valuable customers
  • Identify at-risk customers and re-introduce them to your brand

Features breakdown

Points and rewards
Allow customers to earn points for any on-site activity - from purchases to reviews and referrals. Points can be exchanged for vouchers, gift cards or custom rewards such as free products or shipping.
Premium features
Explore LoyaltyLion's latest innovations, whether that's simply adding our points slider to existing pages, or building a full-page loyalty program. Use features such as In-Cart Rewards, Instant Points and Tiers to increase the effectiveness of your loyalty program.
Referrals
Encourage customer advocacy by rewarding referrals made via social, email or mobile. Allow customers to send referrals via links, or implement our standalone referral widget.
Integrations
Use LoyaltyLion to enhance your ecommerce platforms and tools quickly and easily. Seamlessly integrate your loyalty program with existing marketing tools such as ESPs, subscription partners, review platforms and helpdesks.
Customisation
Build a fully customised loyalty program and choose how you want your program to appear on the page. Use our CSS theme editor to make your loyalty program your own, and ensure it appears at every stage of the customer journey.
Customer communications
Use loyalty emails and real-time on-site notifications to keep your customers engaging with your loyalty program. Use LoyaltyLion's advanced email solution, upload and edit your own templates or explore our integrations with ESPs including Klaviyo, dotmailer and Mailchimp.
Analytics and insights
Continually optimise your loyalty program with advanced customer insights. See real-time statistics, referral and retention analytics within our in-built dashboard, or use our Ecommerce Insights app to monitor customer engagement and retention.

Ready to find out more?

Speak to a member of the team to find out how you could use LoyaltyLion to drive customer loyalty and engagement.

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