Your future ecommerce success depends on the loyalty of your existing customers. We exist to help fast-growth retailers increase customer loyalty and succeed in a world where they may not be able to compete on price and logistics but can offer a better customer experience. One that makes customers feel valued, rather than like they are just another number.
Charlie Casey (CEO) and Dave Clark (CTO) founded LoyaltyLion in 2012, with one clear mission: to help retailers succeed in the age of Amazon. We love that platforms like Shopify, Magento and Bigcommerce have enabled so many entrepreneurs to launch their own companies by lowering the barriers to entry. Ecommerce today is like the high street before it became dominated by a handful of generic, impersonal businesses. By helping entrepreneurs succeed, we hope to stop ecommerce going the way of the brick and mortar store - that's why LoyaltyLion exists.
LoyaltyLion is backed by industry leading entrepreneurs who bring decades of expertise in loyalty, ecommerce, CRM and data science. Our investors include the first employee and former ecommerce director for ASOS, James Hart and Jan Boluminski, the co-founder of PAYBACK, the world’s largest loyalty company.