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Educational material

Ecommerce customer retention rate: definitions, formulas and benchmarks

The ecommerce customer retention rate measures the proportion of loyal customers. Here’s how you can calculate it — and why you should.
Educational material

The ecommerce trends you need to know for 2024

Read the top ecommerce trends predicted by our experts and get a head start on making 2024 a success for your Shopify store.
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The beginner’s guide to building a basic loyalty program

Learn how to create a basic loyalty program to boost customer engagement, revenue, and competitiveness in the world of ecommerce. Discover the benefits of starting small and gradually evolving your program over time.
Educational material

Unlocking ecommerce insights: average order value by industry

Explore average order values across industries for strategic insights. Understand industry benchmarks and optimize your business for growth.
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How Hat Heaven achieved 4x more spending from their loyal customers

Hat Heaven has worked with LoyaltyLion to drastically improve their repeat customer rate. Learn more about what they did.
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How Primal Kitchen increased loyalty purchase revenue by 71%

Discover how Primal Kitchen increased its loyalty purchase revenue by 71% after switching to LoyaltyLion and maximizing its integrations.
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How relationship marketing builds better customer relationships

Learn how relationship marketing cultivates stronger customer connections. Explore strategies to foster loyalty and enhance brand-customer relationships.
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Introduction to Google Analytics for ecommerce brands

Embark on your journey with Google Analytics for eCommerce brands. Learn the fundamentals, key features, and how to harness data for strategic insights and growth.
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Top 3 surprising ways loyalty programs increase revenue

We joined eCommerce Fastlane on their podcast to share our top tricks on how loyalty programs increase revenue. Read the takeaways now!
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Must-read 2022 Black Friday data revealed

We’ve been speaking to consumers ahead of Black Friday Cyber Monday, collecting Black Friday data, so you don’t have to. Learn more now!
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Building customer loyalty to counter the cost-of-living crisis

Learn strategies for building customer loyalty amid the cost of living crisis. Discover how to maintain customer satisfaction and retention in challenging times.
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How to drive loyalty with sustainable commerce

Watch LoyaltyLion's sustainability webinar series to find out why sustainability is more than just a buzzword in ecommerce right now.
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Learn how to increase your Shopify revenue from existing customers

Unlock the secrets to increasing Shopify revenue from existing customers. Learn proven strategies to maximize sales and foster long-term loyalty.
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Redefining customer loyalty with Fiona Stevens

Listen to Fiona and Kristen dig into creative ways for brands to redefining customer loyalty in this episode of Playing for Keeps.
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[Recording] Community Matters: Ask Me Anything with ShipBob, We Make Web...

In this ask my anything, speakers from ShipBob, We Make Websites and Shoelace answer questions about your customer community.

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