LoyaltyLion Academy

Become an expert in ecommerce loyalty programs

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Access our exclusive loyalty tutorials and become the go-to loyalty expert in ecommerce loyalty programs for your business.

Our collection of resources will help you fine tune your skills in ecommerce loyalty programs - from strategy, data and analytics to customer retention and engagement.

Understanding customer loyalty

Understanding customer loyalty
Understand the loyalty lifecycle, and find out everything you need to know about launching ecommerce loyalty programs

Retaining loyal customers

Retaining loyal customers
Learn how to measure customer lifetime value, and design points and rewards in a way that keeps customers coming back

Turn one-time customers into repeat customers

Turn one-time customers into repeat customers
Use rewards to limit guest checkouts and basket abandonment, increasing repeat purchase rates and average order value

Turning at-risk customers into loyal customers

Turning at-risk customers into loyal customers
Calculate lost revenue from at-risk customers and use rewards to re-engage those in need of winning back

Driving customer engagement

Driving customer engagement
From onboarding to ongoing communication, find out how to effectively engage loyal customers at every stage

Securing customer advocacy

Securing customer advocacy
Use ecommerce loyalty programs to drive cost-effective customer acquisition, using rewards to drive reviews and referrals

Loyalty insights and analytics

Loyalty insights and analytics
Find out which metrics are important and how to measure them, and understand how they help you make business decisions

Omnichannel loyalty

Seamless customer experiences
Find out why omnichannel loyalty is so important, and explore how to consistently deliver it across online, offline and mobile experiences.

Join the LoyaltyLion Academy today

Whether you already have a program in place, or you’re looking for new ways to drive revenue for your store, the LoyaltyLion Academy has been created to help you become the go-to expert in ecommerce loyalty programs for your business.

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Ready to find out more?

Speak to a member of the team to find out how you could use LoyaltyLion to drive customer loyalty and engagement.

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