Become an Expert in Ecommerce Loyalty
Join the LoyaltyLion Academy
Join the LoyaltyLion Academy
Our collection of resources will help you finetune your skills in loyalty strategy,
data and analytics and customer retention and engagement.
Understand the loyalty lifecycle, and find out everything you need to know about launching a loyalty program, from who should own it, to how to measure it’s success.
From measuring customer lifetime value to designing your points and rewards in a way that keeps customers coming back, dig into the challenges of retaining loyal customers.
Whether it’s limiting guest checkouts and basket abandonment, or using rewards to increase average order value and purchase frequency, get up to speed on repeat purchase.
Find out how to calculate the lost revenue from your at-risk customers, and learn how you could use rewards to re-engage those who are in need of winning back.
From onboarding into your program, to ongoing communication, find out how to effectively engage with your loyal customer base at every stage of their journey.
Learn how to use a loyalty program to drive positive reviews and referrals, alongside everything you need to know about using social media to create a community of loyal customers.
From AOV to CLV and everything in between, find out which metrics are important, learn how to measure them and understand how they can help you make business decisions.
Find out why omnichannel loyalty is so important, and explore how to consistently deliver it across online, offline and mobile experiences.
