Retain your most valuable customers with a unique loyalty program for your health and wellness store

LoyaltyLion unlocks real insights that are proven to increase customer lifetime value for fast-growing ecommerce stores

Trusted by health and wellness brands worldwide

Why health and wellness retailers choose to build customized loyalty programs with LoyaltyLion

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Competition is high
With an estimated worth of $4.2 trillion, the health and wellness industry is booming. In order to excel, health and wellness stores need to be the ones that give customers a warm fuzzy feeling and provide purpose beyond purchases.
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Consumers are shopping differently
Some reports estimate that by next year the customer experience will overtake price and product as key brand differentiators. To set yourself apart, it’ll be necessary to establish new ways to offer intangible benefits to consumers.
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Acquisition is expensive
It costs five times more to acquire a new customer than to retain an existing one. With the health and wellness industry being full of competitive brands, it is essential to keep your existing customers returning to you.

Ancient Nutrition

Health and wellness brand, Ancient Nutrition, worked with LoyaltyLion to launch a new and improved loyalty program which has delivered a 300% increase in reward redemption, 2x higher purchase frequency and a 36% higher average order value.

The loyalty program included two Shopify firsts – In-Cart Rewards and Instant Points. In just three months, loyalty program members spend $2.35m more than non-members.

Read more about our work with Ancient Nutrition.

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As a health and wellness merchant, your future success depends on your existing customers.

So what can you do to drive retention and loyalty for your store?

Reward customers with points for purchases and engagement

Create a loyalty program with a difference that rewards customers for purchases and on-site activities – such as joining your program, social follows and site visits.

Customers can collect these points and redeem them for rewards to spend on health and wellness products at your store, encouraging long-term loyalty and increasing your revenue.

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Drive customer advocacy

Nurture advocacy by rewarding customers for referring new health and wellness shoppers to your store or leaving reviews. Not only is this a cost-effective acquisition strategy, but it also grows consumer trust.

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Keep engaging between purchases

Send loyalty emails that communicate your brand, upsell and cross-sell products and are personalized to each individual. This encourages customers to return to your store sooner and choose you over other health and wellness competitors in the market.

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Create emotional connections

Customers choose their go-to health and wellness brands based on how the products make them feel. Make your program resonate with your customers on an emotional level by making it a natural extension of your brand.

Easily customize all elements of your loyalty program and embed individual, on-brand loyalty components anywhere in the customer journey, from product to post-purchase pages.

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Integrate with your favourite tools and technologies

LoyaltyLion integrates seamlessly with all your existing ecommerce tools and technologies.

Use your loyalty program to power your ESP, review platforms, subscription partners, help desks and more.

Integrations With Loyaltylion

Want to find out more?

As partners, the LoyaltyLion team has been extremely responsive, collaborative and flexible in helping us migrate from a different rewards platform. We are very happy to have made the switch.

Kate, VP Ecommerce at Ancient Nutrition

Connect with a Loyalty Analyst

Speak to a member of the team to find out how LoyaltyLion can help you drive customer loyalty and engagement.

Talk to us