GoKwik integration

Connect LoyaltyLion to GoKwik’s KwikEngage platform, and send personalized messages the moment a customer earns points, unlocks a reward, or moves up a tier.

Gokwik Integration Hero

Turn loyalty actions into WhatsApps your customers actually open


A loyalty program only creates value when customers see it. With GoKwik’s 95–98% WhatsApp open rates, every reward, reminder, and milestone has the opportunity to drive action.

Jonathan McCarthy

Account Director at GoKwik

Personalize every message with real-time loyalty data

Drop live loyalty data straight into your WhatsApp templates, so every message reflects exactly where a customer stands in their loyalty journey:

  • Points balance, and the points a customer just earned
  • Current tier name, and the tier a customer just moved from
  • Reward name, reward code, and reward expiry date
  • Points expiry date, and how many points are expiring
  • A customer’s individual referral link
Whatsapp Trigger

Generic messages are easy to ignore. But those arriving at the right moment have serious impact on your growth. LoyaltyLion and GoKwik make that easy.

Jason Leader

Application Support Engineer at LoyaltyLion

Trigger messages the moment it matters

Set a LoyaltyLion trigger once in KwikEngage, and let it fire automatically whenever a customer:

  • Joins your loyalty program
  • Earns points
  • Moves up or down a tier
  • Claims a reward
  • Has enough points for a reward
  • Has points, or a reward, about to expire
  • Completes a referral
  • Moves into your At-Risk or Defected segment
  • Qualifies for a recurring reward reminder
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How to set it up

Check out LoyaltyLion’s Help docs for simple instructions.

Simply start in LoyaltyLion to create an API key, then paste it into GoKwik. It couldn’t be easier!

Discover the step-by-step guide below.

Kwikengage

Resources

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