Careers at LoyaltyLion

Become a part of the team that are transforming the way customers shop online

Product Manager London

Please apply to with the subject "Product Manager Application."

Apply now

LoyaltyLion is growing and we would love for you to join us

LoyaltyLion allows ecommerce stores to create their own online loyalty and engagement program. Traditional loyalty programs are boring and outdated. Our goal is to keep innovating and testing new concepts.

The key is to constantly surprise customers, and that's what we strive to do. Our completely customisable platform helps increase purchase frequency, improves customer retention and encourages referrals.

As Product Manager, you’ll develop a deep understanding of our product and our market and couple that with vision from our CEO to develop a product roadmap that delivers on key strategic objectives. Working cross-functionally with Success, Sales, Marketing, and Partnerships, you’ll maintain product agility to deliver quick wins where needed, and stay focused on long-term benefits when not. You’ll work directly with the Development and Design teams to understand what’s easy, what’s difficult, and ensure the product roadmap delivers high value and high return on effort.

Some of the things you'll be doing:

  • Driving innovation and new product features to address user requests and product goals
  • Understanding LoyaltyLion’s vision and defining actionable items for the team to work towards to achieve short and long term plans
  • Always on the lookout for ways to better the product, seeking improvement and embracing critique
  • Communicating plans and objectives clearly to cross-functional teams to ensure quality collaboration on actionable items
  • Constantly collecting information and data from inside and outside sources to inform product direction
  • Monitoring and measuring the development and launch of new features, gathering user data and feedback for further innovation
  • Managing the product go-to-market plan, from planning to execution, involving all aspects of the product and marketing model

As your understanding of our market and customers increases, you will adopt more of the strategic activities above.  To begin with you will focus on executional activities.

What we’re looking for:

This role is for you if you are naturally inquisitive and creative, whilst also being analytical. You have proven ability to: think like an end user; come up with innovative solutions; manage competing stakeholders and qualitatively and quantitatively demonstrate the impact of what is delivered. Excitement for solving interesting problems in ways that delight our customers and end users is a must.

The right person will be comfortable in an “all hands on deck” environment, has excellent communication and problem-solving skills, and can thrive in a dynamic and passionate startup culture.

More about what we’re looking for:

  • Product Manager experience or similar
  • Innovative thinker. LoyaltyLion is award winning because of our innovation and we want to continue to differentiate through our product
  • Proven ability to manage multiple stakeholders
  • Autonomous worker
  • You thrive in a dynamic environment
  • Eye for detail
  • Passion for startup culture and business agility

What we offer:

  • High degree of influence
  • Central position within the company
  • Opportunity to shape the future roadmap
  • Career progression
  • Lots of variety in what you do
  • Central London office
  • Plenty of team events
  • Close-knit team at an exciting growth stage
  • Team lunch on Mondays, table football, drinks most Fridays, relaxed work environment and a team favourite, the HTC Vive - virtual reality :)

Salary: £60k - £70k + options

Ready to be our next Product Manager?

Please apply to with the subject "Product Manager Application."

Apply now