LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a fully customised loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.
Today LoyaltyLion works with over 10,000 fast-growth ecommerce retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. One that makes customers feel valued, rather than like they are just another number.
Backed by Kennet, a SaaS-focused growth stage investor, with over $900 million under management and offices in Silicon Valley and London.
Here at LoyaltyLion we want to make relationships the foundation of commerce.
We’ve grown from a company of 8 awesome people to more than 90 awesome people in the last three years. Tech is a big part of our business, which is why we are looking to add an Insights Engineering Manager to our team.
In the development team, you will be part of a ‘zero blame’ culture; we know that sometimes things go wrong and that’s okay! The only way we can punch above our weight is to understand the tools and tech we work with. You will collaborate with your peers to solve problems pragmatically, and always focus on the fundamentals.
Product and Process
LoyaltyLion’s core product is comprised of three main components:
Behind the scenes, these are all built and served on AWS ECS, backed by a Postgres database.
We punch above our weight with a testing & code review focused culture and we deploy multiple times per day.
The Insights Team
The Insights team’s charter is to demonstrate the impact of LoyaltyLion; data is at the heart of loyalty and this is a fantastic opportunity to build our first dedicated insights team and make your mark on the industry.
Some specific data challenges include:
We are currently operating on a hybrid model, with a mix of home and office-based work from our new HQ on Fleet Street!
In addition to this we offer: