Blog & News

Advice

Customer retention strategies to prepare for 2023

Implement these 13 tried and true customer retention strategies to grow your loyal customer base this year.
Advice

How the ecommerce customer journey changed in 2022

Here are the biggest ways that the ecommerce customer journey changed in 2022. Learn how you can retain your customers through 2023!
Educational material

The ecommerce trends you need to know for 2023

Read the top ecommerce trends predicted by our experts and get a head start on making 2023 a success for your Shopify store.
Advice

The ultimate post-BFCM checklist for your Shopify store

Black Friday is over... Use this post-BFCM checklist to drive repeat revenue from your new customer base and keep them around for Christmas!
Educational material

Google Analytics 4 – What’s changed?

Google will be setting Google Analytics 4 by July 2023. We have highlighted the most notable differences you should be aware of.
Advice

Why loyalty, why now? 

We uncover why customer loyalty is your ticket to better marketing at a time when ecommerce is more turbulent than ever.
Educational material

How relationship marketing builds better customer relationships

Loyalty programs are an integral part of getting your relationship marketing right. This is how you can strengthen your customer relationships.
Educational material

Introduction to Google Analytics for ecommerce brands

Find out why ecommerce brands use Google Analytics and how to pull findings from Google Analytics to drive your revenue now!
The Pride

The lion’s share: Chris Burr (Senior Loyalty Advisor)

Let’s meet Chris Burr, Senior Loyalty Advisor, who helps merchants understand the value loyalty will bring to their business.
Advice

How to use loyalty to offset rising customer acquisition costs

Learn how to offset your customer acquisition costs, while increasing the lifetime value of the customers you already have now!
Advice

How to run an effective loyalty program when you don’t have much time

If you’re concerned about your time when running an effective loyalty program, then find our top tips on balancing the minutes.
The Pride

The lion’s share: Hannah Morris (Senior Partnerships Manager)

Let’s meet Hannah Morris, Senior Partnerships Manager, who manages a variety of agency partners and helps to expand their global network.
The Pride

The lion’s share: Amber Willock (Strategic Customer Success Manager)

Let’s meet Amber Willock, a Strategic Customer Success Manager who works closely with stores to ensure smooth loyalty program experience.
Advice

Migrating to LoyaltyLion

Migrating your loyalty program can seem an immensely daunting task. We’re here to break it down and help you make a decision.
The Pride

The lion’s share: Luana Stoica (Strategic Customer Success Manager)

This blog will give an insight into the day-to-day life of onboarding expert - Luana Stoica, a Strategic Customer Success Manager!