Sub-processors

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Amazon Web Services, Inc* – United States, Amazon Web Services, Inc. (“AWS”) is a cloud service provider used within LoyaltyLion as the primary infrastructure provider for the LoyaltyLion service.

Amazon Data Services Ireland Ltd – Ireland, Amazon Web Services, Inc. (“AWS”) is a cloud service provider used within LoyaltyLion as the primary infrastructure provider for the LoyaltyLion services
Sentry (Functional Software, Inc) – United States, Functional Software Inc (”Sentry”) is an application and error tracking software that LoyaltyLion uses to assist in the development of its platform
SparkPost, Inc* – United States, SparkPost, Inc. (“SparkPost”) is an email campaign service provider used within LoyaltyLion to send notification emails to End-Users. The primary information SparkPost has access to is the email addresses of recipients of the emails and the content of the emails themselves.
DataDog, Inc* – United States, Datadog, Inc. (“Datadog”) is a third-party logging platform that LoyaltyLion uses for ingesting, parsing, querying and performing analytics on Service application and infrastructure logs (“Logs”). These Logs are then used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. Incidental to the purpose of the Log Processing, Service Data and Personal Data may be processed by Datadog. Examples of the data that may be in the Logs include: timestamp, email address, user agent, User ID, name, IP address, application paths and parameters, and Session IDs.
Google, Inc* – United States, Google, Inc. (“Google”) is an analytics provider that LoyaltyLion uses to provide Insights and Analytics within the service.
Mixpanel, Inc* – United States, Mixpanel, Inc. (“Mixpanel”) is an analytics provider that LoyaltyLion uses to provide Insights and Analytics within the service.
Hotjar, Ltd* – European Union, Hotjar Ltd (“Hotjar”) is an analytics provider that LoyaltyLion uses to provide Insights and Analytics within the service.
ClickHouse, Inc. – United States & European Union* – ClickHouse, Inc. (“ClickHouse Cloud”) is a managed analytic data-warehouse service used within LoyaltyLion to store and query transactional and behavioural event data. The primary information ClickHouse Cloud has access to includes pseudonymised customer and order identifiers, merchant programme metrics, IP addresses and, where logged for debugging, customer e-mail addresses.

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