Stop losing your retail customers to anonymity

Identify retail buyers, reward their loyalty and turn them into repeat direct-to-consumer customers.

Anonymous To Identifable

From retail receipt to buying direct

LoyaltyLion’s Receipt upload rule turns your anonymous retail buyers into identifiable customers who buy direct. Here’s how it works:

Use Receipt upload across every retail channel

Capture customers wherever your products are sold:

  • Capture buyers in your own retail locations where POS isn’t integrated with your loyalty program
  • Reward wholesale purchases, both online and in-store (e.g. Sephora, Target)
  • Reward purchases from sister brands, collabs and partnerships
Receipt Upload Across Channels

Scale Receipt upload without manual work or fraud risk

  • Set specific retailers, date limits and customer usage
  • Block duplicate uploads and suspicious activity automatically
  • Fraud detection, set risk level, automatic and manual approvals
Fraud Risk Level Receipt Upload

Manage Receipt upload with confidence

How Receipt upload works

Customers upload a photo of their receipt to earn loyalty points — turning retail purchases into identifiable customer relationships.

Receipts can be submitted:

– On your loyalty page
– Through a dedicated upload link shared via email, SMS, packaging, or in-store

Customers sign in or join your loyalty program as part of the process, ensuring every receipt submission connects to a known customer profile.

Behind the scenes, receipts are checked against your configured rules, including approved retailers, purchase dates, and submission limits. If the receipt meets your criteria, rewards are issued automatically. If additional checks are needed, submissions can be flagged for manual review.

Once approved, customers earn points in your program and continue earning toward rewards they can redeem in your store, encouraging repeat purchases and ongoing engagement.

Control how receipts are approved

Define the rules that determine which receipts are eligible for rewards.

Receipt upload allows brands to set guardrails that reflect their retail strategy, promotional periods, and operational policies.

You can configure:

– Approved retailers or partner stores
– Valid receipt purchase date ranges
– Maximum number of submissions per customer
– Spend thresholds or reward limits
– Manual approval workflows when needed

These controls help you protect your program while scaling participation across retail and partner channels.

Where Receipt upload can be used

Receipt upload works across retail, partner, and marketplace channels without requiring POS integration.

Customers can submit proof of purchase from a wide range of sources, allowing brands to identify buyers wherever transactions occur and build a direct relationship with them.

Common channels include:

– Wholesale retailers
– Physical retail stores
– Online marketplaces
– Partner or sister brands
– Owned retail environments with custom POS systems

This allows brands to extend loyalty beyond ecommerce and connect retail purchases to long-term customer relationships.

Is receipt upload included in all plans?

Receipt upload is a paid feature add-on. If you would like to add this functionality to your LoyaltyLion account, please reach out to your Account Manager or contact our Support team.

Turn retail buyers into repeat DTC customers

Start converting anonymous retail purchases into measurable, repeatable revenue.