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Retention & engagement

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Community building

Guest post: How to use offers and incentives to grow a loyal customer co...

Find out how to make up for the time and business lost in 2020 and become an active consideration in consumer’s minds again with incentives.
Community building

Brand Storytelling: Why ecommerce brands need to sell stories – not prod...

Unlock the power of brand storytelling in eCommerce. Learn why selling stories, not just products, is essential for building strong customer connections.
Community building

Guest post: How to build a loyal community around your product pre-launch

There’s no single way to build a loyal community. Find out 7 tips that will help you build a loyal community around your product pre-launch.
Customer retention

Guest post: Increase loyalty through content marketing

Loyalty is a tricky thing to inspire in the internet age. Find out how to increase loyalty through content marketing.
Customer retention

Turn a (baby) boom into a loyal customer base with these retention strat...

If your ecommerce store sells baby products, these retention tips will help you to build a loyal customer base.
Community building

How to use your loyalty program to highlight your brand values

Learn how to showcase your brand values through your loyalty program. Discover strategies to align your program with your brand ethos effectively.
Community building

Peas in a pod; creating customer loyalty through shared values

This blog looks at how to increase customer loyalty by showing hohw your emotionally and personally aligned with your customers.
Customer experience

Understanding customer experience throughout the customer journey and ti...

In this blog, we look at understanding the customer experience throughout the entire customer journey along with tips to drive loyalty.
Customer experience

How to get better at post-sales experience

Here's how you as an ecommerce retailer, can go above and beyond during after-sales timeframe to encourage customers to come back repeatedly.
Customer experience

Differences between online and offline customer experience

We go through the main differences between online and offline customer experience so that you can deliver great experiences to all customers.

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