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How to win in the opt-out era

Find out how to be a winner in the opt-out era and what you can do to build trust with your most loyal customers.

The power of loyalty integrations

A quick guide to which integrations will make sure your loyalty program adds power to all your existing marketing technologies and tactics.

How to get sign off on your retention plans

We share the steps you need to take to get complete sign of on your retention plans and get your loyalty program up and running in no time.

8 ways to communicate and build rapport with loyalty program members

A loyalty program is a great way to build up customer relationships. Here are 8 easy ways you can build rapport with your program members.

Guest post: How customer loyalty data can be used to improve customer ac...

Customer loyalty data can be used to improve the performance of new customer acquisition channels like PPC and Google Shopping campaigns.

Create a superior customer experience with an integrated loyalty page

Read about how to create a superior customer experience with an integrated loyalty page and loyalty marketing

How our loyalty platform helps reward existing customers

Find out how to design your rewards to build loyalty rather than expect loyalty from customers just for being rewarded.

Community Matters: Lifting the lid on customer communities and how they ...

In ecommerce, vibrant communities prosper. Our latest research understands how customers engage with communities and the value you can get.

Deliver a unique loyalty experience through different levels of configur...

Deliver a unique loyalty experience with customizable levels. Explore strategies to tailor rewards and engagement for diverse customer segments.

Defining an ROI-positive customer community (with examples)

Define an ROI-positive customer community with real-life examples. Explore how brands leverage communities to drive engagement and business growth.

Ecommerce community: The stats you need to make a case for creating your...

Check out the key ROI and engagement stats that will help you make the case for a community within your business.

Customer community KPIs: How to measure your customer community

Measure your customer community effectively with these essential KPIs. Gain insights into community engagement and drive meaningful growth.

How to motivate a customer to join your community

Learn effective strategies to motivate customers to join your community. Discover compelling incentives and engagement tactics for lasting connections.

Introducing the Community Personas and Community Engagement Matrix

Beyond the classic ecommerce personas, we've identified four community personas that exist on a community engagement matrix.

Interview with community champion, Astrid & Miyu

Discover the inspiring journey of Astrid & Miyu's Community Champion in this exclusive interview. Gain insights, tips, and motivation for building a thriving brand community.

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