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Case study: using Facebook Advertising to expand the reach of your loyal...

Read our advice on best practices to gain loyalty members through Facebook Advertising after generating sales from launching.

Understanding customer experience throughout the customer journey and ti...

In this blog, we look at understanding the customer experience throughout the entire customer journey along with tips to drive loyalty.

36 ecommerce loyalty facts and figures: Part 3 – the importance of...

Explore Part 3 of our Ecommerce Loyalty Facts and Figures series, focusing on the importance of customer engagement. Discover key insights for enhancing loyalty.

Building a loyalty program for low purchase frequency items

In this blog, we will take you through why you should build a loyalty program for low purchase frequency items and how to do it.

Pets, Points, and Perks: How the Pets at Home VIP loyalty program foster...

Discover how Pets at Home VIP nurtures loyalty with innovative perks. Explore the bond between pets, points, and perks for lasting benefits.

Spotlight: AccorHotels loyalty program

Through the AccorHotels loyalty program, you’re able to earn points by doing a number of different things. Read to find out our top tips.

Customer lifetime value: What is ecommerce CLTV?

What is customer lifetime value? Here we will explain how to calculate it, what you can do with the information, and how to increase it.

Examples of customer loyalty: Sephora Beauty Insider

Discover the ins and outs of Sephora's Beauty Insider loyalty program and why we think it's one of the best examples in the business.

Benefits of click and collect for retailers

Unlock the potential of click-and-collect for your eCommerce business. Discover the myriad benefits and strategies to streamline customer experiences and drive growth.

How to get better at post-sales experience

Here's how you as an ecommerce retailer, can go above and beyond during after-sales timeframe to encourage customers to come back repeatedly.

Pet industry loyalty program

Your pet loyalty program should show how much you understand the customers' pets. Pet related items are normally high-frequency.

Differences between online and offline customer experience

We go through the main differences between online and offline customer experience so that you can deliver great experiences to all customers.

How great customer service can increase sales

Discover how exceptional customer service drives sales growth. Explore proven strategies to enhance customer experiences and boost your bottom line.

Is price anchoring beneficial for your ecommerce store ?

Price anchoring is a great tool to have in your arsenal and it can be effective to help develop a frame of reference for your customer.

The best loyalty programs: what we learn from MAC Cosmetics’ new loyalty...

Explore MAC Cosmetics' loyalty program and its impact on customer engagement. Learn how this initiative elevates brand loyalty in the beauty industry.

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