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All plan features

Getting started
Free
Classic
Advanced
Plus
Rewards page built for you
Brand rewards page built for you using a standard template, with the option to customize by us or your team
Onboarding manager
Full onboarding support from a dedicated manager, including strategy and setup advice. If moving from another platform, we’ll handle all data migration for you (points, tiers and birthdays)
Pre-launch specialist
Additional strategic support from a loyalty specialist ahead of launch
Post-launch optimization
Ongoing strategic advice and support during the crucial post-launch phase
Points & rewards
Free
Classic
Advanced
Plus
Create & reward on-site, off-site and custom activities
Use our pre-built rules or customize your own to unlock points and unique rewards when customers engage with your brand both on-site and off-site
Free & discount vouchers
Reward 100% off vouchers or set a fixed $ or % value. Vouchers can be applied to specific products or store-wide
Bonus points for specific products & collections
Award bonus points when customers buy specific items or from a particular collection
VIP & conditional tiers
Offer bigger and better rewards in higher tiers as customers earn more points or spend more dollars. Create exclusive conditional tiers for customers you’ve tagged in Shopify
Optional add-on
Free product without vouchers
Seamless Free Product lets customers use points to buy specific products for free without needing a voucher
In-Cart Rewards & Instant Points
Let customers view and apply points to their cart before checkout. Let customers instantly use the points they are earning from their cart total
Rewards across physical stores
With Cross-Store Rewards, customers can earn points in one store and redeem them in another store or with an affiliated brand
Shopify Plus only
Referrals
Free
Classic
Advanced
Plus
Share referral links via social, apps & email
Customers can share a unique trackable referral URL with friends and family via SMS, social media, WhatsApp, or email
Reward referrer and referred friend
Rewards are granted to the referrer and referred friend after the sale is final and are the returns period has ended
Track referral links
Each share location (i.e. Instagram, email) is tracked separately to identify the most effective referral sources
Referral promo banner & on-site notification
Enable a customizable banner or on-site notification to promote your referral program
Integrations
Free
Classic
Advanced
Plus
Email, SMS, reviews & helpdesk integrations
Integrate your loyalty program with 50+ world-class ecommerce tools to automate and personalize customer communications and experiences
Shopify POS integration
Enhance your omnichannel strategy by enabling points to be earned and redeemed online and in-store with Shopify POS
Single location
Multiple locations
Multiple locations
Shopify Flow connector
Integrate with Shopify Flow to automate loyalty workflows and create unique combinations of triggers and actions
Shopify Plus only
Shopify Plus only
Shopify Plus only
Subscription integrations
Boost subscription retention by letting customers earn and redeem points
Automated LoyaltyLion Flows
Build automated flows by combining triggers, time delays, and personalized Klaviyo emails to engage, motivate, and reward your loyalty members.
Optional add-on
Advanced Klaviyo Events
Klaviyo Events send real-time triggers from LoyaltyLion based on customer activities, enabling you to automate personalized emails and SMS in Klaviyo.
Optional add-on
Attentive SMS events
Attentive SMS events send real-time triggers from LoyaltyLion, letting you automate personalized loyalty SMS messages based on customer actions.
Optional add-on
Customization
Free
Classic
Advanced
Plus
Self-edit loyalty copy
Change currency & language
Choose any currency. Change your program’s language to English, Dutch, French, German, Italian, Spanish or Swedish.
Embed a loyalty panel on any page
Add a responsive loyalty panel to any store page to showcase your program and guide customers on earning and redeeming points
API access
Use the LoyaltyLion API to push orders and activities from Shopify to LoyaltyLion, enabling rules to trigger
Configure your loyalty page
Configure and style your fully-embedded loyalty page components with CSS and the LoyaltyLion SDK
Emails & on-site notifications
Free
Classic
Advanced
Plus
Create automated & personalized emails
Set up and automate loyalty emails with our HTML editor. Send welcome, reward available, monthly reward reminder, points expiring soon, and referral emails.
On-site notifications
Create a branded and responsive on-site message that displays when an activity rule has been completed to motivate action.
Basic
Basic
Enhanced
Analytics
Free
Classic
Advanced
Plus
Retention, ROI & referral analytics
Track order analytics to see orders placed, revenue generated, average basket size, and points awarded
Customer Lifetime Value (CLV)
Track revenue from members to compare their lifetime value against non-members
Customer activity reporting
Monitor members’ activities and interactions to measure and enhance your program’s performance
Repeat purchase & drop-off rates
Track the % of customers who make repeat purchases from the 1st to 2nd, 2nd to 3rd, 3rd to 4th, and 4th to 5th purchase (requires 6 months of tracking for actionable data)
Support
Free
Classic
Advanced
Plus
Live chat & email support
Expert guidance from our support team
Loyalty program performance reviews
Specialist strategic review of your program’s performance to identify growth opportunities. On your request
Twice a year (on request)
Quarterly
Book a demo Back to pricing

Frequently asked questions

How does LoyaltyLion’s pricing work?

Our pricing is based on the average number of orders your store processes each month, allowing you to scale your loyalty program as your store grows. For some existing customers there are base order limits by plan, please see ‘Order thresholds for existing customers’ FAQ below for more details.

Order thresholds for existing customers

Over time our pricing plans have been updated and we now offer more flexibility within each plan. For existing customers, unless otherwise stated in your order form, the base order limits per plan are capped as follows:

– Small Business: 800 orders
– Classic: 2,000 orders
– Advanced: 4,000 orders
– Plus: 10,000+ orders

If you’d like to review your current plan please get in touch to discuss your options.

What if my monthly order volume exceeds my plan limit?

If you exceed your contractually agreed monthly order threshold by more than 25% over an average of three consecutive months, then we give you a call to discuss whether you’re on the most suitable Plan and/or Order threshold for your store. 

This gives your Brand room to grow as well as headroom during the busy seasonal periods, safe in the knowledge that you’ll keep paying the same great price.

What ROI can I expect from LoyaltyLion?

Use our ROI calculator to estimate the incremental revenue you could generate by launching a loyalty program with LoyaltyLion. Based on real customer data, you’ll get a personalized projection tailored to your business.

What happens after onboarding?

No matter the Plan level that you select, you’ll continue to receive plenty of support once you’ve launched. All Plan levels have access to our Support team and our more advanced plans also have access to dedicated CSMs and Account Managers. The important thing to note is we will be monitoring your program and suggesting improvements, no matter what plan you’re on.

How easy is it to migrate my existing loyalty program to LoyaltyLion?

Migrating from another loyalty provider is quick and straightforward. Once your LoyaltyLion account is set up, we’ll assist you in importing your existing customer data, ensuring a seamless transition without losing any valuable information.

Ready to get started with LoyaltyLion?

Great! Take the next step by signing up for a 30-minute call with one of our loyalty experts who will take you through a live demo, provide industry-specific loyalty advice, answer your burning questions and create a personalized ROI quote.

Next, your dedicated onboarding manager will work closely with you to design and launch your loyalty program. For a simple loyalty program, you can expect to launch in as little as 3-4 weeks.

Ready for the next step? Let’s talk!