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Use targeted automation to take each member on the right loyalty journey at the right time, adding dollars to your bottom line, not tasks to your to-do list.
Influence desired customer behaviors by deploying the right incentive to each customer segment, at exactly the right moment
Retain more of your valuable customers by recognizing and rewarding individual loyal behaviors as they occur
Reduce your reliance on impersonal, blanket discounts by deploying points-based incentives that are more commercially viable
It’s more time and cost-effective to re-engage an existing customer than it is to acquire a new one.
Use Flows to target individual loyalty program members with the right incentives after they complete their first purchase, using bonus points rather than discounts to motivate them to return and buy again.
Members of your top loyalty program tiers typically purchase more frequently and have a higher average order value.
Encourage more repeat purchases from your most valuable customers by targeting them with specific flows that recognize and reward loyal behaviors as they happen.
Your loyalty program can significantly increase profitability if it is aligned with your product promotions and launches.
Use Flows to promote specific slow-moving or high-margin products, to encourage customers to make additional purchases based on the previous item they bought, or to support the launch of a new product or collection.