Blog & News

How are you retaining your Generation Z customers?

We dissect Gen Z customers and share the best ways to retain them and encourage them to spend more with your ecommerce brand over time.

22 burning ecommerce questions answered by LoyaltyLion and experts

Get answers to 22 burning eCommerce questions from LoyaltyLion and industry experts. Gain valuable insights to optimize your online store and drive growth.

Educational material

[Recording] Accelerate 2021: Ask me anything with Shoelace, Reviews.io, ...

This January we were joined by experts from Shoelace, Reviews.io, Rewind and Attentive to discuss the top ecommerce trends shaping 2021.

Guest post: How to use offers and incentives to grow a loyal customer co...

Find out how to make up for the time and business lost in 2020 and become an active consideration in consumer’s minds again with incentives.

The ecommerce subscription model: The future of online retail in 2021?

Dive into the eCommerce subscription model: the future of online retail in 2021. Explore trends, opportunities, and strategies for sustainable growth.

Direct-to-consumer: Is it time for your ecommerce brand to go direct in ...

Direct-to-consumer (DTC) ecommerce is expected to record strong growth in 2021. So, is it time for your ecommerce brand to go direct?

Brand Storytelling: Why ecommerce brands need to sell stories – not prod...

Unlock the power of brand storytelling in eCommerce. Learn why selling stories, not just products, is essential for building strong customer connections.

The lion’s share: Sam Platt (Senior Loyalty Analyst)

This blog series gives insight into the life of LoyaltyLion’s employees. So let’s meet Sam Platt, a LoyaltyLion Senior Loyalty Analyst.

How June & January increased its repeat purchase rate by 47% using ...

See how June & January achieved a 47% increase in their repeat purchase rate by enhancing their loyalty program.

Guest post: More love, less work: How to automate loyalty email campaigns

Unlock the secrets of automating loyalty email campaigns in our guest post. Streamline your communication for efficiency and enhanced customer engagement.

Why retention was the winner of BFCM 2020, and what you can learn from t...

Discover why retention emerged as the winner of BFCM 2020. Gain insights from leading brands and learn strategies to maximize customer retention in eCommerce.

How Black Friday 2020 will help your business attract new customers

Here's our advice to retain customers for longer than just the BFCM weekend – and, in time, make them loyal followers of your brand.

Buyer behaviors: The psychology of Black Friday and the customer experience

Understand the psychology of the customer experience over the busiest event in the ecommerce calendar, Black Friday Cyber Monday.

The lion’s share: Phil Baxter (Product Manager)

This blog series gives insight into the day-to-day life of LoyaltyLion’s leaders. So let’s meet Phil Baxter, LoyaltyLion’s Product Manager.

The lion’s share: Ben Pointing (COO)

This blog series gives insight into the day-to-day life of LoyaltyLion’s leaders. So let’s meet Ben Pointing, LoyaltyLion’s COO.

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