Talk to us
Integrations

Attentive SMS integration

Use Attentive and LoyaltyLion together to add value at every touchpoint in the customer lifecycle with loyalty and SMS.

Integration available for:

Book a demo Attentive integration doc
Attentive + Loyaltylion

Why Attentive and LoyaltyLion?

Attentive is the leading SMS platform that helps brands create meaningful interactions through personalized text messaging, which has achieved open rates of up to 98%.

What’s more, 72% of shoppers only engage with brands that deliver personalized communications. This makes SMS marketing a huge opportunity to engage customers with loyalty data.

Use Attentive and LoyaltyLion together to serve up behaviour personalization, relevant segmentation and push event triggers.

Attentive Image

Masterclass: Attentive x LoyaltyLion

Discover how our Attentive integration simplifies SMS segmentation and personalisation, boosting customer retention and driving repeat purchases.

Register to access our on-demand masterclass and learn how to integrate loyalty into your SMS strategy.

Small Edits To Loyalty Connect Email Banners V1 8 2000x1224
Watch on demand

When you speed up connections with SMS

Increase customer spend and reward redemption

Use Attentive and LoyaltyLion together to deliver personalized loyalty program updates via SMS.

  • Include loyalty points balance in triggered text messages
  • The purchase frequency of redeeming loyalty members is 73% greater than that of non-redeeming members. Drive reward redemption by texting customers when they have a reward available
  • Have a tiered loyalty program? Encourage your customers to spend more by sending them a text to let them know how many points they need to unlock their next tier
Loyalty And Rewards Slice 4

Increase SMS sign-ups by offering a reward

Motivate your existing loyalty members to opt in for SMS marketing by rewarding them with points or incentives for signing up.

Pulse Boutique offers its customers 40 loyalty points for signing up for email and SMS communications.

Mobile phone displaying loyalty message

Automate your loyalty marketing efforts with event-based SMS messages

Use Attentive and LoyaltyLion together to set up automated text messages that are triggered when customers complete certain actions.

For example, you can send your shoppers a message when they have achieved an “event”, such as referring a friend, unlocking a new loyalty tier, or completing a custom activity unique to your loyalty program.

By sending timely and relevant messages to your customers, you are making them feel recognized as individuals. This encourages them to return to you for their next purchase sooner.

Loyaltylion Flows Hero

Bolster your customer engagement strategy with SMS

Recent iOS updates are making it more difficult to understand how well your emails are landing with shoppers. SMS provides a highly visible touchpoint to reach your customers and personalize interactions using loyalty data.

Worried that your customers don’t want to receive texts from you? Shoppers have shown an increasing appetite to receive SMS marketing from brands. In 2020, 48.7 million people chose to receive marketing via SMS with open rates as high as 98%. Make sure you don’t get left behind.

case study

SMS results speak for themselves

Online retailer Until Gone integrated Attentive into its tech stack, speeding up the delivery of messaging via SMS.

Combining an existing LoyaltyLion strategy with fast SMS delivery across a group of journeys made a measurable impact.

Within a short timeframe, its SMS click rate had risen over 25% while conversions rose in tandem to over 9%.

Resources

Explore LoyaltyLion’s popular integrations

Got questions? Let’s talk

Rated #1 for loyalty on G2 and trusted by brands worldwide for over 10 years, let’s scale your business together. Get in touch today!

Talk to us