Power your ecommerce growth today

Trusted by thousands of fast-growth ecommerce merchants worldwide, LoyaltyLion is designed to grow with your store. Our pricing is based on your monthly order numbers, so you never end up paying for members that don't use your customer loyalty program.

Find a loyalty plan that works for you

Payment

Currency

Classic
From
$ 399
p/ month
2,000
Monthly orders included
Our pricing is calculated according to the average number of orders your store processes each month. This means you can easily scale your loyalty program as you grow your store.
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Points for basic on-site activities
Reward points to your customers for completing a purchase, visiting your site (like a new collection page), and creating an account
Manually add/remove points
Effectively manage your loyalty points by adding or removing points for scenarios like giving customer points for faulty products, recalls or invalid referrals
Money-Off Vouchers
Increase repeat purchases by turning points into discount vouchers redeemable at your store. Vouchers can be a fixed value or a percentage off discount for specific collections or sitewide
Points for additional on-site activities
Reward points to your customers for completing positive behaviors such as signing up to your mail list, SMS marketing, liking your Facebook page, and following you on Instagram
Bonus Points for specific products
Increase sales of specific products by rewarding customers bonus points
Bonus Points for specific collections
Increase sales of specific products by rewarding customers bonus points
Free Product Vouchers
Shift excess or slow moving stock by offering them as a free product reward using a 100% discount voucher
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Advanced
From
$ 699
p/ month
4,000
Monthly orders included
Additional orders can be added. Our pricing is calculated according to the average number of orders your store processes each month. This means you can easily scale your loyalty program as you grow your store.
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Everything on Classic plus:

Buy With Points
Seamlessly allow your customers to buy products using points. The product is added directly to the cart for $0 with only one click
Integrated Loyalty Program
Make loyalty part of your customer journey and enhance your customer experience by integrating your loyalty program to your site with no iframes or pop-ups. Development resource and support will be needed for this feature
Loyalty Page Editor
Remove the need for additional development resource by creating and integrating your own on-brand loyalty page. Reduce time to market and set up your loyalty page within an hour. For Headless stores, development resource and support will be required
Loyalty Tiers
Gamify your loyalty program by creating up to four tiers (including a potential hidden tier). Offer exclusive points, rewards and referral incentives based on the tier your customer is in
Conditional Tiers
Create a community of loyal customers by adding tiers based on your customers' actions and behaviors. This could be a subscriber tier, ambassador tier, or a paid tier
Standalone Referral Widget
Increase awareness of your referral program by creating a customized banner or an on-site notification
Integrate with subscriptions apps
Reduce barriers to purchase and increase repeat purchase rates by integrating your subscription app with your loyalty program. Make subscribers more loyal by setting up a subscriber tier and exclusive benefits
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Plus
From
$ 1,500
p/ month
10,000+
Monthly orders included
Scales as your business grows. Our pricing is calculated according to the average number of orders your store processes each month. This means you can easily scale your loyalty program as you grow your store.
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Everything on Advanced plus:

Campaigns
Increase account creation and referrals made by your guest shoppers with post-purchase sign up and referral campaigns. See which campaign is successful through A/B testing and time-limited experiments
Recommendations Board
If you have Campaigns activated, optimize your loyalty program by receiving insights and recommendations from your loyalty dashboard
In-Cart Rewards
Improve the checkout experience by adding a widget to your cart page that provides a prebuilt carousel for easy redeeming of Buy With Points rewards
Instant Points
Increase your conversion rates and AOV by approving the points earned for the total of the cart immediately, and allowing customers to claim an in-cart reward with the points from their basket
Cross-Store Rewards
Drive conversion across your business by allowing customers to earn points and claim rewards from one store and redeem them across any other of your stores
Klaviyo email marketing flows
Increase customer engagement by using loyalty program data points to personalize and automate your Klaviyo email marketing flows
Attentive SMS marketing journeys
Increase customer engagement by using loyalty program data points to personalize and automate your Attentive SMS marketing journeys
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Just getting started? Our self-service option starts from free
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Features

Free
Get started
Small Business
Get started
Classic
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Advanced
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Plus
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Points and rewards
Points for basic on-site activities
Manually add/remove points
Money off vouchers
Points for additional on-site activities
Bonus points for specific products
Bonus points for specific collections
Free product vouchers
Discounted product vouchers
Free shipping voucher
Points for custom onsite activities
Points expiry
Buy with points
Premium features
Integrated Loyalty Program
Loyalty Page Editor
Loyalty tiers
Conditional tiers
Campaigns
Recommendations Board
In-Cart Rewards
Instant Points
Cross-Store Rewards
Referrals
Send referrals via Facebook, Facebook Messenger, Twitter & email
Send referrals via link
Reward referrer and referee
Review to referrer emails
Mobile referrals (eg. WhatsApp)
Standalone referral widget
Integrations
Connect a single Shopify POS location
Integrate with review apps
Integrate with ESPs and SMS apps
Integrate with helpdesk apps
Integrate with subscriptions apps
Connect multiple Shopify POS locations
Klaviyo email marketing flows (Events)
Attentive SMS marketing journeys
Configurability
Choose any currency
Name your loyalty program
Select from seven pre-written languages
Translate into any language
Include the program in your site's header
Embed the program on a web page
Remove LoyaltyLion branding
Customer communication
Real-time On-site Notifications
Intelligent loyalty emails
HTML editor for emails
Create and replicate email templates
Analytics and insights
In-built analytics dashboard
Customer activity reporting
Retention and ROI analytics
Referral analytics
Ecommerce insights
Customer Value Snapshot
Repeat purchase/drop-off rates table
Service and support
Access to loyalty content and support documentation
Live on-site chat and email support
Dedicated Onboarding Manager
Strategy and set call
Dedicated Customer Success Manager
Senior Onboarding Manager
Quarterly Business Review
Dedicated Account Manager at point of renewal
Pre-launch and post-optimization support
Senior Customer Success Manager
Monthly performance review calls
Access to priority support
First access to new premium features

Frequently asked questions

How does LoyaltyLion’s pricing work?

Our pricing is calculated according to the average number of orders your store processes each month. This means you can easily scale your loyalty program as you grow your store.

What happens if I exceed the monthly order volume included on my plan?

Additional orders can be added to your plan in advance if you know you have a big product launch or a sale coming soon. Or, if you exceed the monthly order volume for your plan on a regular basis, we’ll give you a call to discuss whether or not you’re on the most suitable plan for your store.

Does LoyaltyLion support businesses with high order volumes?

Yes – LoyaltyLion has been built to ensure that your loyalty program can scale alongside your store as your order volumes grow. We’ve proven our ability to support leading fast-growth retailers around the world, including brands such as Waterdrop and Pacifica Beauty to name a few.

What platforms does LoyaltyLion support?

LoyaltyLion natively integrates with leading ecommerce platforms including Shopify, Shopify Plus, Magento and BigCommerce. We also integrate effectively with other platforms – such as WooCommerce – and custom-built stores via our advanced API.

How does LoyaltyLion support omnichannel stores?

LoyaltyLion works with Shopify POS and can integrate with other POS platforms via our API, helping you to build seamless, omnichannel shopping journeys. Offer your loyal customers the same experiences regardless of whether they are shopping online or in-store.

How can I prove that LoyaltyLion is delivering value to my store?

LoyaltyLion delivers the most sophisticated loyalty insights and analytics, directly to your dashboard. From retention, referral and ROI data, to insights into which customer segments are most valuable to your store. LoyaltyLion is the only loyalty platform to offer A/B testing so you can be sure you’re driving the best possible results from your loyalty and retention activities.

How can I get started?

You can get started straight away! Book a time for one of our team to chat through the platform in more detail, or create a free account today. You can also migrate from another loyalty provider quickly and easily – after you finish setting up your LoyaltyLion account we’ll help you to import your existing customer information.

How does LoyaltyLion support me on an ongoing basis?

We live and breathe loyalty with absolutely no distractions. From online chat support for free plans, to dedicated onboarding and account managers for our larger plans, we are always on-hand to help you get more from your program.

Can I trial LoyaltyLion before committing to a plan?

Your Loyalty Consultant can advise you on different ways to test LoyaltyLion’s functionality when you request a demo.

Calculate my loyalty program results

Try our calculator to see the projected results you could deliver using LoyaltyLion

Currency
  • GBP
  • USD
500
Orders per month
$50
Average basket size
Next Step

Connect with a Loyalty Analyst

Speak to a member of the team to find out how LoyaltyLion can help you drive customer loyalty and engagement.

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