Atelier Commerce
What does repeat purchase rate look like when your best customers are enrolled in a program that earns them points, unlocks VIP perks, and gives them a reason to come back that has nothing to do with a discount code? Atelier Commerce is a New York lifecycle marketing agency for emerging and mid-market DTC brands. We design interconnected ecosystems where every channel pulls from the same customer data, and growth compounds instead of leaking between tools. We organize the work around three lifecycle pillars: • Growth Marketing. Paid media, SEO, and acquisition tuned to the customers worth keeping — with referral rewards turning your most loyal buyers into your most efficient acquisition channel. • Retention Marketing. Klaviyo-led email and SMS programs connected to LoyaltyLion so points balances, tier updates, and reward reminders are woven into every lifecycle touchpoint. • CRO & Experience. Shopify and BigCommerce site work with branded loyalty pages, tiered reward structures, and on-site engagement built to increase purchase frequency and CLV. Where we go deep • Paid media. Full-funnel Meta, Google, TikTok, and emerging channels, with loyalty program enrollment and referral mechanics reducing cost-per-acquisition over time. • Email, SMS & loyalty lifecycle. Klaviyo flows triggered by LoyaltyLion milestones — points earned, tier achieved, reward expiring, lapsed member — so every message gives customers a concrete reason to return. • Branding & web design. Figma-led design systems with fully branded loyalty hubs, tier progression visuals, and reward creative that feels native to the brand, not a third-party widget. • CRO and physical mail. Connected to the same ecosystem, measured against customer lifetime value. Built for the LoyaltyLion era Rated #1 for loyalty on G2 and built on a decade of data from 10,000 brands and 250 million shoppers, LoyaltyLion's AI analyzes Shopify sales patterns to identify where a loyalty program can drive the greatest revenue impact — and applies that intelligence to rewards design, tier structure, and engagement strategy automatically. Brands using LoyaltyLion report up to 4x higher CLV among program members. With a headless API now available for custom storefronts and native integrations with Klaviyo, Attentive, Gorgias, and more, we build loyalty programs that compound — turning the customers you already have into the growth engine you've been paying acquisition budgets to find. Let's build something worth talking about.