Sub-processors

  • Amazon Web Services, Inc* – United States, Amazon Web Services, Inc. (“AWS”) is a cloud service provider used within LoyaltyLion as primary infrastructure provider for the LoyaltyLion service.
  • Amazon Data Services Ireland Ltd – Ireland, Amazon Web Services, Inc. (“AWS”) is a cloud service provider used within LoyaltyLion as primary infrastructure provider for the LoyaltyLion services
  • Sentry (Functional Software, Inc) – United States, Functional Software Inc (”Sentry”) is an application and error tracking software that LoyaltyLion uses to assist in the development of its platform
  • SparkPost, Inc* – United States, SparkPost, Inc. (“SparkPost”) is an email campaign service provider used within LoyaltyLion to send notification emails  to End-Users. The primary information SparkPost has access to is the email addresses of recipients of the emails and the content of the emails themselves.
  • DataDog, Inc* – United States, Datadog, Inc. (“Datadog”) is a third party logging platform that LoyaltyLion uses for ingesting, parsing, querying and performing analytics on Service application and infrastructure logs (“Logs”). These Logs are then used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. Incidental to the purpose of the Log Processing, Service Data and Personal Data may be Processed by Datadog. Examples of the data that may be in the Logs includes: timestamp, email address, user agent, User ID, name, IP address, application paths and parameters, Session IDs.
  • Rollbar, Inc* – United States, Rollbar, Inc. (“Rollbar”) is a third party error monitoring platform that LoyaltyLion uses for ingesting, parsing, querying and performing analytics on Service application and infrastructure logs (“Logs”). These Logs are then used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. Incidental to the purpose of the Log Processing, Service Data and Personal Data may be Processed by Rollbar. Examples of the data that may be in the Logs includes: timestamp, email address, user agent, User ID, name, IP address, application paths and parameters, Session IDs.
  • Redis Labs, Inc – United States, Redis Labs, Inc. (“AWS”) is third party caching provider that LoyaltyLion uses to store transient application data and improve performance. Data is stored withinin the European Union in the AWS Ireland datacenter.
  • Google, Inc* – United States, Google, Inc.  (“Google”) is an analytics provider that LoyaltyLion uses to provide Insights and Analytics within the service.
  • Mixpanel, Inc* – United States, Mixpanel, Inc. (“Mixpanel”) is an analytics provider that LoyaltyLion uses to provide Insights and Analytics within the service.
  • Hotjar, Ltd* – European Union, Hotjar Ltd (“Hotjar”) is an analytics provider that LoyaltyLion uses to provide Insights and Analytics within the service.

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