Customer loyalty 101: The easy guide to getting started

A good customer loyalty strategy can help offset rising customer acquisition costs, as well as lead your business to higher repeat purchase rates, better customer lifetime value (CLV), and increased customer retention. 

In this ebook we’ll cover the key decisions you need to make to get your program live, including:

  • What activities am I going to reward?
  • What value will I give my points?
  • What identity should I give my program?
  • What emails should I send as part of my program?
  • What does success look like for my store?

If you want to start taking some action quickly, these essential facts and figures will help you build your business case for a loyalty program.

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