There’s a common misconception that a loyalty strategy isn’t worth the time or money. Store owners fear that their customer base isn’t big enough to warrant a loyalty program and that it’s impossible to measure whether a loyalty program will fit into their KPIs.
But, with first-time customers who join a loyalty program spending 40% than those who don’t, there’s a good chance you’ll get out what you put in.
In our ebook, Will a loyalty program deliver ROI?, we trump common myths that often put retailers off a loyalty strategy, help you identify your loyalty program KIPs and explore some of the tell-tale signs that it’s time to invest.
Download the guide now to learn why understanding the cost of failing to retain your existing customers is the first step to knowing whether it’s time to invest in customer loyalty.
Want a quick way to see what the ROI of a loyalty program will be for your business and if yours is meeting your KPIs? Try our free results calculator.
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