Go beyond points and rewards with LoyaltyLion

LoyaltyLion supports sustainable ecommerce growth by helping you build better relationships.

We power loyalty programs for stores on all major ecommerce platforms including Shopify, Magento and BigCommerce. We help you drive more revenue from your existing customers, increasing their lifetime value and driving more cost-effective acquisition through advocacy.

Product Visual 1

Discover our Loyalty Platform Features

Allow customers to earn points for any on-site activity – from purchases to reviews and referrals. Points can be exchanged for vouchers, gift cards or custom rewards such as free products or shipping.

Explore the latest innovations available on our loyalty app, whether that’s simply adding our points slider to existing pages, or building a full-page loyalty program. Use features such as In-Cart Rewards, Instant Points and Tiers to increase the effectiveness of your loyalty program.

Encourage customer advocacy by rewarding referrals made via social, email or mobile. Allow customers to send referrals via links, or implement our standalone referral widget.

Use LoyaltyLion to enhance your ecommerce platforms and tools quickly and easily. Seamlessly integrate LoyaltyLion with existing marketing tools such as ESPs, subscription partners, review platforms and helpdesks.

Build a fully customized loyalty program and choose how you want your program to appear on the page. Use our CSS theme editor to make your loyalty program your own, and ensure it appears at every stage of the customer journey.

Use loyalty emails and real-time on-site notifications to keep your customers engaging with your loyalty program. Use LoyaltyLion’s advanced email solution, upload and edit your own templates or explore our integrations with ESPs including Klaviyo, dotdigital , Omnisend and Mailchimp.

Continually optimize your loyalty program with advanced customer insights. See real-time statistics, referral and retention analytics within our in-built dashboard, or use our Ecommerce Insights loyalty app to monitor customer engagement and retention.

Points And Rewards
Premium Features
Referrals
Integrations
Customisation
Customer Communications
Program Analytics
Retain Customers Visual

Repeat purchase: drive more regular interactions

Increase repeat purchase rates by giving customers more reasons to engage with your brand. Encourage shoppers to opt into an active relationship with your store by rewarding them for every interaction.

  • Don’t just reward transactions. Offer points for positive actions on and off site, from account creation to social media follows
  • Create custom points earning opportunities that incentivize customers to share their data
  • Use loyalty program tiers to offer more exclusive and aspirational experiences to your most valuable shoppers

Personalization: show them you know them

Integrate loyalty program data into more of your marketing activity to deliver truly personalized communications. Show your customers that sharing their data with you will lead to a more rewarding shopping experience.

Repeat Purchases Email Group 1
  • Personalize emails and SMS messages with unique data such as points balances, available rewards or tier statuses
  • Use onsite notifications to remind shoppers that they’ve missed out on points, or have loyalty rewards waiting to be redeemed
Repeat Purchases Email Group 2
  • Make redemption easier by embedding loyalty components into your checkout experiences and cart pages
  • Recognize members and allow them to earn and redeem wherever they’re shopping; online or in-store, via mobile or desktop
Premium Features

Acquisition: create organic growth

Reduce your reliance on discounting and expensive acquisition channels and turn your existing customers into an organic growth engine. Incentivize your Insider Community to recruit new members and promote their experiences with your brand.

  • Make it easy for customers to refer friends and family members with unique URLs delivered on any channel or device
  • Reward customers for creating user generated content and leaving reviews
  • Create automated emails to incentivize those who leave reviews to return and make a referral
Points And Rewards

Segmentation: find your most valuable customers

Increase the ROI of your retention strategy by focussing your marketing efforts on your most valuable customers. Use loyalty program analytics to understand individual buying behaviours and segment the customers with the greatest lifetime value.

  • Identify your most valuable customer segments and offer them experiential rewards such as free shipping and early access to sales
  • Catch at-risk customers and re-introduce them to your brand before they choose a competitor
  • Understand how the lifetime value of your loyal customers differs from other segments, and use loyalty data to make more informed marketing decisions
Program Analytics

Brand building: create emotional connections

Connect with the customers who want more than just a product in return for their purchase. Tell your brand story and demonstrate your authenticity by allowing your loyal customers to live their values each time they engage with your bespoke loyalty rewards program.

  • Create a unique loyalty program page that reflects your brand identity
  • Use loyalty program communications such as welcome emails to tell the story behind your brand
  • Build custom rules that allow loyal customers to earn points in exchange for actions that align with your brand values
  • Enable members to redeem rewards in the form of charitable donations towards causes they support

Discover how the LoyaltyLion platform can power your marketing tools and tactics