Senior Talent Partner

London

About Us

LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

Today LoyaltyLion works with over 10,000 small and medium sized retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. An experience where customers feel valued, rather than just another number.

It’s been an incredible two years for LoyaltyLion. We closed $12.5m early last year and another $12m this year, and we’ve grown from 40 employees to over 100. We’ve built out our Leadership team, recruiting a CTO, CFO and Director of Product amongst other senior hires and we continue to scale quickly, achieving spots in both the Deloitte Fast 50 and the FT1000. This is just the beginning of our inflection point.

Role information

The People Team

We are currently a team of 5 (soon to be 7), and we’re hiring the best people to join us in our mission of making relationships the foundation of commerce.  We love to own every step of the recruitment process to deliver a positive experience to our candidates that really reflect our culture. That’s why we need you.

Every person that joins us now will have a big part to play in catapulting us forwards. We have ambitious growth plans, and that’s why who we hire matters. We’re a close-knit, supportive team, focused on scaling and we have a lot of space here for fresh ideas that will help to set us apart from our hiring competitors.

Some of the things you'll be doing:

• Drive both the ”what” and the “how” across the full cycle recruitment process for Product & Technology teams, with a secondary focus on Go-To-Market (GTM) hiring when there is high demand in that area.
• Develop all appropriate sourcing and recruiting strategies in collaboration with hiring managers and VP People
• Accurately update and maintain candidates and requisition data in our ATS system (Lever) and other reports and trackers
• Partner with hiring managers to help optimise sourcing efforts by leveraging data and taking a data-driven approach to delivering insights
• Work in a small and collaborative people team, passionate about knowledge sharing and upskilling
• Establishing employer branding strategies to improve our EVP
• Working autonomously, whilst aligning to the wider business OKRs

What we’re looking for:

• Experienced Talent Partner across the world of Product & Technology, appreciative of the challenges, taking a solution-based approach.
• Passionate about recruiting within a fast-paced environment
• Proven ability to attract passive candidates and build a diverse pipeline through multiple channels
• You’re a super organised multi-tasker, comfortable working at pace and on changing priorities while maintaining a sharp eye for detail
• Takes pride and demonstrates a high level of accountability in their work
• You’re a great communicator, both written and verbal
• Creative problem-solving skills

Nice to have:

• Experience working within a fast-paced, scaling start-up and hiring the right talent at scale and speed

What we offer:

We’re currently operating on a hybrid model, with a mix of home and office-based work from our new HQ on Fleet Street!

In addition to this we offer:
• Remote and flexible working
• 25 days holiday + bank holidays + carry 5 days holiday over into the next holiday year
• Company days out and events, and team socials
• Home office budget
• Cycle scheme
• Employee Assistance Program
• Private medical insurance
• Competitive learning and development budget
• EMI options scheme
• The opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLion
• Macbook, magic keyboard, and any other tech or equipment you need to do a great job

Connect with a Loyalty Analyst

Speak to a member of the team to find out how LoyaltyLion can help you drive customer loyalty and engagement.

Talk to us