Senior Sales Consultant

London

LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a fully customised loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

Today LoyaltyLion works with over 4,000 fast-growth ecommerce retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. One that makes customers feel valued, rather than like they are just another number.

Role information

As our new Senior Sales Consultant you will have a front row seat to the real and tangible impact that you will have on our customers and their businesses, as well as our own. Here at LoyaltyLion we are offering a platform to eCommerce businesses to help them succeed in the age of Amazon… You will have the opportunity to make your mark in a start-up in the beginning of a period of planned growth. To understand why we’re growing, it’s important that you know that 90% of ecommerce stores don’t (yet) have loyalty programs. We want to change that.

We’ve made great strides so far and we grew from 300 to 4000 clients with practically no outbound sales activity!

We’ve started to build our sales team, and this year we want to continue on that growth track and that’s where you come in…

On top of the uncapped commission, you will be joining a collaborative and supportive team in a startup with a lot of growth planned this year. You will have autonomy, independence and find room for new ideas as you shape the future of the business with us. If that’s not enough we’ve just moved into a fancy new office in Hatton Garden where we offer free lunch on Mondays, drinks Friday afternoon, a great roof terrace and board games!  We’re also known to have the occasional day out (crazy gold and axe throwing) as well as company trips to Disney and Munich for Oktoberfest…

Some of the things you'll be doing:

  • Presenting our platform as a solution and managing them through an average 3-month sales lifecycle – don’t worry, we can train the loyalty stuff
  • Consulting ecommerce, marketing or loyalty managers on customer lifetime value
  • Closing recurring contract deals valued at £8,000 – 50,000 ARR
  • Advocating partner tools and the value add of an effective customer retention strategy
  • Using data mining and lead generation tools.
  • Closing warm leads from our Loyalty Analysts

What we’re looking for:

  • Proven ability in complex B2B sales (SaaS / Martech / Ecommerce experience is a huge plus, but not essential)
  • The ability to sell a solution with a “considered” approach
  • Experience in selling to SME’s (of an average Annual recurring revenue of £8,000 – £15,000)
  • Someone who’s excited by growth – professional, personal, company
  • A desire to make your mark in a small but growing team
  • The ability to adapt and be flexible to a changing environment
  • Someone who can bring new ideas for us to adapt to, too!

What we offer:

LoyaltyLion allows ecommerce stores to create their own online loyalty and engagement program. Traditional loyalty programs are boring and outdated. Our goal is to keep innovating and testing new concepts.

The key is to constantly surprise customers, and that’s what we strive to do. Our completely customisable platform helps increase purchase frequency, improves customer retention and encourages referrals.

LoyaltyLion was founded four years ago by Charlie (ex-Deloitte) and Dave (ex-Oracle). They spent 12 months doing some serious bootstrapping – using a friend’s lounge as an office, renting the cheapest accommodation (it had no bathroom!) and taking government loans to make LoyaltyLion a success. Happy to say it’s paying off.

LoyaltyLion is backed by industry leading entrepreneurs who bring decades of expertise in loyalty, ecommerce, CRM and data science. Our investors include the first employee and former ecommerce director for ASOS, James Hart and Jan Boluminski, the co-founder of PAYBACK, the world’s largest loyalty company.

Salary: £35,000 per annum + uncapped commission. Realistic OTE £65,000+ minimum per annum.

Ready to find out more?

Speak to a member of the team to find out how you could use LoyaltyLion to drive customer loyalty and engagement.

Book a demo