Partnerships Manager

London

LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a fully customised loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

Today LoyaltyLion works with over 4,000 fast-growth ecommerce retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. One that makes customers feel valued, rather than like they are just another number.

Role information

Here at LoyaltyLion we’re shaking up the way ecommerce retailers do business. We’ve grown from a company of 8 to 40 in the last two years and from 300 retailers using our platform to over 6,000 today!

We power loyalty programs for stores on all major ecommerce platforms and work with retailers to make their customers feel valued rather than like they are just another number.

We’re ready to welcome a new Partnerships Manager to our team (remotely, of course) as we attempt to build an ecosystem leading Partnerships function over the next 12 months.

What does that mean? 🤔

It means building relationships with a whole bunch of great ecommerce technology and agency partners and leveraging those relationships to secure integrations and win referrals for our sales team.

Some of the things you'll be doing:

  • Identifying and connecting with relevant partners
  • Building and maintaining relationships with these partners
  • Supporting partners at a 121 and 12-many level to improve their understanding of loyalty in the ecommerce space, as well as LoyaltyLion’s specific strengths
  • You’ll also have the opportunity to shape the direction of LoyaltyLion as a product by interacting with technology partners to identify potential opportunities to build/deepen integrations

What we’re looking for:

This is a role that will drive us towards our company goals in a significant way, and success will be tangible. Because of that we’re looking for someone who’s all about impact 💥

Here’s some of what we’d like to see

  • You have a good level of experience in business development or sales
  • You recognise that by helping our Partners to be successful you will be successful
  • You’e comfortable with juggling multiple relationships – a mixture of high and low touch
  • You know that the day-to-day will take up most of your time – BUT you’re still interested in helping to build out systems, processes and team to support future/faster growth
  • You can differentiate between actions that move us forward, and actions that are nice to do, but ultimately keep us stationary. Both are important
  • You’re someone who throws themselves into learning opportunities and likes to pass and receive knowledge

What we offer:

Throughout COVID-19 we are working remotely for the time being, although our regular office is located in Farringdon. We’re committed to supporting anyone that joins us mid-pandemic in a way that enables you to; onboard smoothly, integrate with teams and feel a part of the team. In addition to this we offer:

  • Structured career progression – we will lay the tracks for your own personal development.
  • Brand new Macbook, magic keyboard and any other tech or equipment you need to do a great job.
  • A desk, chair and any other essential equipment you may need for a good WFH setup
  • Flexible working environment and remote working (when office based)
  • Cycle to work scheme
  • Remote socials (for now)
  • 25 days holiday + bank holidays + carry 13 days holiday over into the next holiday year.
  • Company days out: Crystal Maze and Axe Throwing to name a couple (post COVID)
  • Fun working environment in a brand new office in Hatton Garden with a lovely roof terrace (post COVID)
  • Refreshments on tap, board games, VR, and a range of other fun stuff (post COVID)

We’re constantly reviewing our perks and benefits and are currently looking to introduce a new set of benefits for the ‘new way of working’ for the time being.

Salary: £40,000 – £45,000 per annum + commission ~£55,000 OTE

Ready to find out more?

Speak to a member of the team to find out how you could use LoyaltyLion to drive customer loyalty and engagement.

Request demo