Account Executive, LoyaltyLion


LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a fully customised loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

Today LoyaltyLion works with over 7,000 fast-growth ecommerce retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. One that makes customers feel valued, rather than like they are just another number.

Backed by Kennet, a SaaS-focused growth stage investor, with over $900 million under management and offices in Silicon Valley and London.

Role information

Here at LoyaltyLion we want to make relationships the foundation of commerce.

We’re shaking up the way ecommerce retailers do business. We’ve grown from a company of 8 to 50 in the last two years and from 300 retailers using our platform to over 7,000 today!

Our sales team has seen a LOT of growth over the last two years and we’re now looking for another Account Executive to join us in a closing role at a major inflection point for our company! You will be joining a very successful, and very supportive team in what will be our most exciting year yet. We have a great career framework, a product that our merchants love, and a great sales culture – all that’s missing is you.

By joining LoyaltyLion’s sales team, you will become a loyalty expert, educating high-growth merchants on the value of customer retention and engagement. This is not a boiler-room sales floor: we collaborate, empower and celebrate each other’s successes (with a little healthy competition along the way!)

Some of the things you'll be doing:

You will be closing on some pretty complex sales with a wide variety of ecommerce retailers and merchants, some that you will have sourced yourself as well as referrals from our partnerships team and sales qualified leads from our team of Sales Development Representatives. Here’s some of your day to day:

  • Prospecting large, complex organisations to uncover new business opportunities
  • Proactively engaging and educating prospects on the importance of customer retention and fostering a loyal customer base
  • Acting as a trusted advisor to customers
  • Presenting the solution to clients and managing them through a 3-6 month sales life-cycle
  • Closing recurring contracts valued at £12-50,000 ARR (annual recurring revenue).
  • Selling into snr. leadership and managing multiple stakeholders
  • Working SQLs that have been qualified by our Business development, Partnerships and Marketing teams

What we’re looking for:

  • Proven ability in complex B2B sales (SaaS, and if you have martech or E-commerce experience that’s a huge bonus)
  • The ability to sell a solution with a “consultative” approach
  • Someone who’s excited by growth – professional, personal, company.
  • A desire to make your mark in a small but growing team.
  • Ability to adapt and be flexible in a changing environment.
  • Someone who can bring new ideas for us to adapt to, too!

What we offer:

Throughout COVID-19 we are working remotely for the time being, although our regular office is located in Farringdon. We’re committed to supporting anyone that joins us mid-pandemic in a way that enables you to; onboard smoothly, integrate with teams and feel a part of the team. In addition to this we offer:

  • Be part of the the first 75 employees that drive the future growth
  • Join at a major inflection point – ecommerce is booming and with it the demand for loyalty software like LoyaltyLion
  • Macbook, magic keyboard and any other tech or equipment you need to do a great job
  • Remote working
  • Flexible working
  • 25 days holiday + bank holidays + carry 13 days holiday over into the next holiday year
  • Company days out and events (virtual for now)
  • Home office budget
  • Cycle scheme
  • Employee Assistance Program
  • Private medical Insurance
  • WeWork All access and access to an office space throughout COVID

We’re constantly reviewing our perks and benefits and are currently looking to introduce a new set of benefits for the ‘new way of working’ for the time being.


£40,000 – £45,000 base, + commission £100,000 OTE

Sam's Experience

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