LoyaltyLion have partnered with Ometria and Feefo to host a free webinar on Wednesday 5th July about growing a loyal customer base in online retail. The webinar will see experts in customer loyalty, lifecycle marketing and user generated content examine the important issue of fostering loyalty in your customer base.

We understand it can be challenging to build and grow an engaged customer base, particularly when there is so much competition online. Our webinar will answer your questions about turning new customers into loyal customers, engaging customers beyond the first purchase and most importantly channeling customer loyalty into sales.

Who will we hear from?

Attendees will gain insight and advice from LoyaltyLion who specialise in providing enterprise loyalty software to ecommerce brands, Feefo who collect genuine customer reviews for large brands and Ometria who are experts in customer insight and cross-channel marketing for retailers.

Who should attend?

This webinar is ideal for ecommerce merchants and marketing managers looking for practical ways to grow and nurture a loyal customer base.

What topics will be covered?

We will cover key topics within customer loyalty to help merchants keep both current and new customers engaged. The webinar will focus specifically on:

• The important role that loyalty programmes and peer recommendations play in customer retention.
• How to use consumer feedback to increase consumer trust and boost customer loyalty.
• How to implement lifecycle marketing to reach customers in the key moments after a purchase to encourage repeat purchases.
• How to drive acquisition, retention and engagement post-purchase to build lifetime loyalty.

To register for your free place, please sign up today, follow us on Twitter using the hashtag #loyaltywebinar and submit your questions for the speakers. Unable to make it on the day? Sign up and we’ll send you a recording after the webinar has taken place.