Ebook: Getting started with customer loyalty

Launching a loyalty program can seem a daunting prospect. While many retailers see the value of a loyalty program, short-term challenges often arise and customer retention falls down the list of priorities. But with 75% of companies seeing a return on investment (ROI) from their loyalty program, they’re undoubtedly worth the time and resource.

We know that taking the plunge to invest in a customer loyalty program is a big commitment. But, it doesn’t have to be as nerve-racking as you may expect. Our ebook, Customer loyalty: the stress-free guide to getting started, sets out and answers these five vital questions to help you get started:

  • What activities are you going to reward?
  • What value will you give your points?
  • What identity should I give my program – such as the names for loyalty programs?
  • What emails should I spend as part of my program?
  • What does success look like for my store?

Download our ebook today to read our tips for getting started. Or, if there are more questions you need answering before you take the leap, head over to the LoyaltyLion Academy for free ecommerce loyalty tutorials.

getting started with customer loyalty ebook

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