This morning, we joined our partners Jellyfish, dotmailer, Feefo and Movable Ink to talk customer retention at London landmark, The Shard. Our speakers gave us plenty to think about, sharing their experiences on everything from turning holiday shoppers into long-term customers, to understanding how to use data to drive retention.
In case you weren’t able to join us this morning, we’ve captured some of our favourite quotes. We hope you’ll be as inspired as we were!
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