LoyaltyLion is a data-driven customer loyalty and engagement platform. We provide the customisation, flexibility and stability required by beauty and cosmetic brands looking to invest in loyalty and retention.
As a beauty and cosmetic merchant, your future success depends on your existing customers.
So what can you do to drive retention and loyalty for your store?
Reward customers with points for purchases and engagement
Create a loyalty program with a difference that rewards customers for purchases and on-site activities – such as joining your program, social follows and site visits.
Customers can collect these points and redeem them for rewards to spend on beauty products at your store, encouraging long-term loyalty and increasing your revenue.
Drive customer advocacy
Nurture advocacy by rewarding customers for referring new cosmetics shoppers to your store or leaving reviews. Not only is this a cost-effective acquisition strategy, but it also grows consumer trust.
Keep engaging between purchases
Send loyalty emails that communicate your brand, upsell and cross-sell products and are personalised to each individual. This encourages customers to return to your store sooner and choose you over other beauty competitors in the market.
Create emotional connections
Customers choose their go-to cosmetics brands based on how the products make them feel. Make your program resonate with your customers on an emotional level by making it a natural extension of your brand.
Easily customise all elements of your loyalty program and embed individual, on-brand loyalty components anywhere in the customer journey, from product to post-purchase pages.
Integrate with your favourite tools and technologies
LoyaltyLion integrates seamlessly with all your existing ecommerce tools and technologies.
Use your loyalty program to power your ESP, review platforms, subscription partners, help desks and more.
Trusted by beauty brands worldwide
Beauty brand, 100% Pure, worked with LoyaltyLion to make an omnichannel loyalty program that worked seamlessly across all of their stores. Using LoyaltyLion’s “multi-link” they connected one loyalty program with 12 physical stores and one online store. This meant that all shopper purchases are recorded in the same place regardless of where they are purchased.
As a result of their loyalty program, 100% Pure saw a four times reduction in customer churn. The program has also driven a three times increase in purchase frequency and $244k in additional referral revenue.